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Full time 35 hours per week

Position reference no: 2017JA026

We are currently seeking a Client Service & Intake Officer to join our Aged and Disability Team. The primary role of this position will provide the first point of contact for older people or people with disabilities and their carers seeking support at ADS. The Client Service and Intake Officer will provide intake and initial screening for referrals to the aged and disability services as well as dealing with client complaint and enquiries.

All applicants must obtain a job information package and submit a written application addressing each of the following selection criteria.

Essential Criteria:

  1. Demonstrated Commitment to ADS values and philosophy
  2. Demonstrated experience and knowledge of working in a client intake service and customer/client service
  3. Highly developed communication, interpersonal and listening skills
  4. Demonstrated knowledge of community aged care and disability services
  5. Ability to work with people of diverse cultural backgrounds
  6. Ability to effectively network and collaborate with a wide range of professionals from private practice, Government and non-Government agencies
  7. Demonstrated ability to work independently as well as an effective member of the highly interacted aged and disability service team;
  8. High level of computer literacy
  9. Holds a current NSW driver’s licence, access to a car for work.

Desirable Criteria:

  1. Experience of working with Culturally and Linguistically Diverse people
  2. Emotional intelligence
  3. Problem-solving skills including conflict resolution

Mandatory:

  1. Provision of a satisfactory National Police Check
  2. Current Working with children check

Conditions:

  • Social, Community, Homecare and Disability Service Industry (SCHCADS) Award, NSW and salary packaging.

For an information package please email [email protected]

You must quote the Job Reference number on the subject line of your email.

Closing date for applications: Monday 25th September 2017

Full time 35 hours per week

Position reference no: 2017JA025

We are currently seeking a Rostering Officer to join our Aged and Disability Team. The primary role of this position will be responsible for the overall coordination of rostering and liaison with staff and clients to ensure efficient and effective support to ADS at aged care and disability services.

All applicants must obtain a job information package and submit a written application addressing each of the following selection criteria.

Essential:

  1. Demonstrated Commitment to ADS values and philosophy
  2. Previous experience in coordinating rostering services
  3. Experienced in client liaison and excellent communication skills in particular communication via  telephone
  4. High level of computer literacy and the ability to adapt quickly to rostering software packages
  5. Ability to work with people of diverse cultural backgrounds
  6. Ability to make sound judgement in regards to the matching of staff to clients
  7. Excellent prioritising and organising skills in relation to a variable workload;
  8. Demonstrated ability to work independently as well as an effective member of the highly interacted aged and disability service team;

Desirable:

  1. Demonstrated knowledge of community aged care (Home Care packages and CHSP) and disability services
  2. Experience of working with Culturally and Linguistically Diverse  people

Mandatory:

  1. Provision of a satisfactory National Police Check
  2. Current Working with children check

Conditions:

  • Social, Community, Homecare and Disability Service Industry (SCHCADS) Award, NSW and salary packaging.

For an information package please email [email protected]

You must quote the Job Reference number on the subject line of your email.

Closing date for applications: Monday, 25th September 2017

Advance Diversity Services (ADS) was extremely proud to sponsor and take part in this year’s St George Aged Care Expo on August 24 at Rockdale Town Hall.

ADS joined more than 40 exhibitors who spoke with hundreds of people from more than 30 communities who attended the expo, which aimed to raise awareness of the goods and services available to ageing people in the region.

ADS staff also happily assisted with the expo’s Multicultural Awareness Program, which provided information to seniors in multiple languages about how to access My Aged Care – the Australian Government’s portal for information about aged care services.

The Nepalese Grandparents Choir pictured with ADS’s bilingual Nepalese case worker Rishi Acharya (front row far right), which has close ties with ADS, performed as part of diverse line-up of multicultural entertainment that enlivened the event’s atmosphere.

Senior Manager of Aged Care and Disability Services for ADS, Mrs Dimi Vourliotis, said the expo provided an important opportunity to showcase the services ADS offers seniors in the region so they can live safely and independently at home.

‘People were delighted to hear more about our expertise in providing care to ageing people from diverse cultural and language (CALD) backgrounds,’ she said. ‘They think it’s great we have bilingual staff that can help them to remain happily at home and to maintain their important cultural and spiritual traditions.’

Mrs Vourliotis said the expo was particularly helpful this year given the significant Home Care Reforms that were put in place in February across Australia.

‘We could highlight what the changes involved, dispel people’s fears, and give them vital information to enable them to find the right support to meet their needs.’

Advance Diversity Services hosts a free Justice of the Peace (JP) service in its Rockdale office on Friday mornings to help people with documents they need witnessing and/or certified.

We speak Bengali, Chinese, Hindi and Urdu.

 

What can a JP help you with?

JP volunteers play an important role in the legal system in New South Wales and provide a valuable service to the community.

A JP can witness and certify a range of legal documents (as follows).

  • Witness the signing of a statutory declaration

A statutory declaration is a written statement which a person declares to be true in the presence of an authorised witness. Various organisations often require information to be provided to them in a statutory declaration.

  • Witness the signing of an affidavit

An affidavit is a written statement for use as evidence in court proceedings. A person who makes an affidavit must promise that he or she is telling the truth, in the presence of an authorised witness.

  • Certify that a copy of an original document is a true copy

Organisations sometimes accept a certified copy of a document, instead of the original. This avoids a person having to mail or submit the original of a precious document, like a birth certificate or academic qualification.

 

When, where, and more information?

Every Friday 11.30 am to 12.30 pm

552 Princes Hwy, Rockdale 2216

Please call (02) 9597 5455 for more information

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Findings from a recent youth forum organised by Advance Diversity Services (ADS) will help shape health service provision in south-eastern Sydney to better meet the needs of newly arrived young people and youth from Culturally and Linguistically Diverse (CALD) backgrounds across the region.

More than 50 young people from local high schools, including Intensive English Centres (IECs), were consulted about their health and wellbeing during the June 7 forum at Rockdale Town Hall as part of the Get Active project funded by Multicultural Health, South Eastern Sydney Local Health District.

Forum participants, drawn from local schools such as Beverly Hills Girls High school and Kogarah Intensive Language Centre, provided insights which identified gaps in health service provision in the region. They also pinpointed the barriers they faced when attempting to access services, participate in sport, and get involved in other health-related and social activities.

Staff of St George Youth Services and headspace facilitated the forum discussion.

‘Bullying, stress, depression, peer pressure, intergenerational conflict and social isolation were some of the issues identified by forum participants as having a negative impact on their health and wellbeing,’ said ADS Executive Officer Antoinette Chow.

She also said these and other findings from the forum will be disseminated to relevant health service providers to help them to improve their outcomes and services, which will make a positive difference to the lives of young people in the region.

This was the first CALD youth health forum organised by ADS. It builds on ADS’s active partnership with local schools and IECs, and on its previous engagement with students.

The Get Active Project aims to improve outcomes relating to health, wellbeing and social connectivity via participation in sports activities and information sessions targeting both newly arrived young people and young people from CALD backgrounds.

Position reference no: 2017JA015

Advance Diversity Services provides support services to people of culturally and linguistically diverse (CALD) communities in the South East Sydney area (Eastern suburbs, St George and Sutherland).

We currently have a number of positions available for Community Care Workers to provide direct in-home services to our clients aged 65 years and over.

This role will require you to work in our client’s homes providing domestic assistance, personal care, respite, social support including transporting client and meal preparation.  All services are in line with each individuals care plan. Our ideal candidate will have a positive, cheerful personality, have excellent communication skills and be able to support the client to assist them in living as independently as possible.

To be considered for this role you will need to possess the following criteria:

Essential:

  • Certificate III or above in Community, Aged Care, Disability, Home-Care or equivalent
  • Previous experience working with frail aged people and /or people with disabilities
  • Genuine interest in working with older people and /or people with disabilities
  • Excellent interpersonal skills and ability to work with people from diverse cultural background
  • Current National Police Check (or willingness to obtain)
  • Current Australian Drivers Licence (Provisional Licence accepted) and access to a fully comprehensive insured vehicle
  • Smart Phone and internet access

Desirable:

  • Bilingual and Bicultural
  • Current First Aid Certificate
  • Experience working with people with dementia, people living with a mental illness

Conditions:

Social, Community, Home Care and Disability Services Industry Award (SCHADS), Level 2, pay point dependent on qualifications and experience.

All applicants must obtain a job information package and submit a written application addressing each of the above selection criteria or they will not be considered.

For an information package please email: [email protected]

You must quote the Job Reference number on the subject line of your email.

For more information: Mable Tan (02) 9597 5455

Please email applications to:  [email protected], quote the Job Reference on the subject line of your email.

Advance Diversity Services (ADS) is undertaking a survey to find out if there are community programs, activities or services that members of the St George community would like to participate in or need, but aren’t available for them.

We need your help with completing this survey. We would like to know the programs, activities and services that you want and need, so we can try to provide the programs to make living in the St George area more enjoyable for you and your families.

As appreciation for assisting us, you will have the chance to win one of five $50 Myer gift vouchers, by completing and returning this survey to us by 10th April.

Click here to go to the survey.

You can return the survey by email to [email protected] or by post to Advance Diversity Services PO Box 381, Rockdale NSW 2216 or in person to our centre at 552 Princes Hwy, Rockdale.

Thank you for your help.

Migrant Information Day is an annual event that celebrates the cultural diversity of the St George area and provides important information about government and non-government services to newly arrived migrants in the region.