Author: michael-cheung

Part-time – 28 hours per week

Position reference no: 2018JA010

We are currently seeking to employ Bilingual Case Managers. The aim of this position is to provide case management services to frail aged and their carers through the enablement and consumer-directed care model.

All applicants must obtain a job information package and submit a written application addressing each of the following selection criteria.

Essential Criteria:

  1. Bilingual and bicultural in Italian
  2. Tertiary qualification in aged care, social work, community services or demonstrated competence/experience
  3. Demonstrated skills in case management and care planning within the community aged care sector
  4. Excellent communication skills both written and verbal
  5. Ability to respond to crisis situations, good negotiation and conflict resolution skills
  6. Demonstrated ability to work with all clients, carers, service providers and others in the community and ability to act with integrity and maintain confidentiality all the times
  7. Sound computer literacy
  8. Demonstrated ability to work independently as well as an effective member of the highly interacted aged care team
  9. Demonstrated Commitment to ADS values and philosophy
  10. A current NSW driver’s licence and a reliable vehicle with insurance for work and ability to travel regularly

Desirable Criteria:

  1. Sound knowledge of consumer-directed care and community aged care industry
  2. First Aid certificate


  • Social, Community, Home Care and Disability Service Industry (SCHCADS) Award, NSW and salary packaging.


For an information package please email: [email protected]

You must quote the job reference in the subject line of your email.

Applicants who fail to address and/ or submit all components of the application will not be considered for the position.

For more information: Teresa Amore (02) 9597 5455

Closing date for applications: Monday, 9th April 2018

More than 70 people, and many from Culturally and Linguistically (CALD) backgrounds, contributed to a round-table discussion about their experiences with the National Disability Insurance Scheme (NDIS) at Marana Hall in Hurstville on February 21.

Settlement Services International (SSI) and Advance Diversity Services (ADS) co-hosted the discussion, which brought together local people with disabilities from CALD backgrounds; local CALD organisations and leaders; local mainstream disability services; representatives from the National Disability Insurance Agency (NDIA); and NDIS Local Area Coordinators (LACs).

The aim of the forum was to identify issues that local people with a disability from CALD backgrounds have encountered with the NDIS, and to discuss solutions.

The group was divided into six tables to ensure the challenges people faced with the NDIS were voiced and noted.

Major issues identified included: a lack of understanding of how NDIS works; insufficient NDIS funds available to purchase the required services; and problems with navigating approved services.

Findings from the forum will feed into a statewide DiverseAbility: NDIS Inclusion conference to be run by SSI at the Novotel in Parramatta on April 19.

This one-day conference was prompted by research conducted by SSI’s FutureAbility project, which found that people from CALD backgrounds with disabilities are noticeably under-represented in the existing disability service and support systems in Australia, despite having similar disability rates as the Australian-born, English speaking population.

This is the first time in New South Wales that CALD and disability experts, practitioners, CALD NDIS users, and community groups and members will meet to identify ways to improve the participation of people with disabilites from CALD backgrounds in the NDIS – to achieve a better quality of life and increased economic and social participation.

People with disabilities and their carers are invited to attend DiverseAbility free of charge.

For more information and to register visit

Advance Diversity Services’ (ADS) Settlement and Community Services staff will coordinate a ‘messages of welcome’ activity – inviting people to offer greetings of inclusivity, diversity and hope at Georges River Council’s Harmony Day celebration in Hurstville on March 21.

ADS staff members have prepared more than 300 templates people can personalise with meaningful messages to help foster harmony across the community. These expressions of welcome will be displayed in a common area at Marana Auditorium—reinforcing the region’s and ADS’s commitment to openness and unity.

Key settlement information for new arrivals will also be available at the ADS stall, including information about housing, employment, training, recreational activities and case-work services.

People of all ages and cultures are invited to celebrate Harmony Day in Hurstville, which will feature henna hand painting, children’s activities, and multicultural stalls and food tasting.

The free Georges River Council Harmony Day celebration is on Wednesday March 21, from 10 am to 1 pm at Marana Auditorium, MacMahon Street, Hurstville.

Advance Diversity Services (ADS) was extremely proud to sponsor and take part in this year’s St George Aged Care Expo on August 24 at Rockdale Town Hall.

ADS joined more than 40 exhibitors who spoke with hundreds of people from more than 30 communities who attended the expo, which aimed to raise awareness of the goods and services available to ageing people in the region.

ADS staff also happily assisted with the expo’s Multicultural Awareness Program, which provided information to seniors in multiple languages about how to access My Aged Care – the Australian Government’s portal for information about aged care services.

The Nepalese Grandparents Choir pictured with ADS’s bilingual Nepalese case worker Rishi Acharya (front row far right), which has close ties with ADS, performed as part of diverse line-up of multicultural entertainment that enlivened the event’s atmosphere.

Senior Manager of Aged Care and Disability Services for ADS, Mrs Dimi Vourliotis, said the expo provided an important opportunity to showcase the services ADS offers seniors in the region so they can live safely and independently at home.

‘People were delighted to hear more about our expertise in providing care to ageing people from diverse cultural and language (CALD) backgrounds,’ she said. ‘They think it’s great we have bilingual staff that can help them to remain happily at home and to maintain their important cultural and spiritual traditions.’

Mrs Vourliotis said the expo was particularly helpful this year given the significant Home Care Reforms that were put in place in February across Australia.

‘We could highlight what the changes involved, dispel people’s fears, and give them vital information to enable them to find the right support to meet their needs.’

Advance Diversity Services hosts a free Justice of the Peace (JP) service in its Rockdale office on Friday mornings to help people with documents they need witnessing and/or certified.

We speak Bengali, Chinese, Hindi and Urdu.


What can a JP help you with?

JP volunteers play an important role in the legal system in New South Wales and provide a valuable service to the community.

A JP can witness and certify a range of legal documents (as follows).

  • Witness the signing of a statutory declaration

A statutory declaration is a written statement which a person declares to be true in the presence of an authorised witness. Various organisations often require information to be provided to them in a statutory declaration.

  • Witness the signing of an affidavit

An affidavit is a written statement for use as evidence in court proceedings. A person who makes an affidavit must promise that he or she is telling the truth, in the presence of an authorised witness.

  • Certify that a copy of an original document is a true copy

Organisations sometimes accept a certified copy of a document, instead of the original. This avoids a person having to mail or submit the original of a precious document, like a birth certificate or academic qualification.


When, where, and more information?

Every Friday 11.30 am to 12.30 pm

552 Princes Hwy, Rockdale 2216

Please call (02) 9597 5455 for more information


Findings from a recent youth forum organised by Advance Diversity Services (ADS) will help shape health service provision in south-eastern Sydney to better meet the needs of newly arrived young people and youth from Culturally and Linguistically Diverse (CALD) backgrounds across the region.

More than 50 young people from local high schools, including Intensive English Centres (IECs), were consulted about their health and wellbeing during the June 7 forum at Rockdale Town Hall as part of the Get Active project funded by Multicultural Health, South Eastern Sydney Local Health District.

Forum participants, drawn from local schools such as Beverly Hills Girls High school and Kogarah Intensive Language Centre, provided insights which identified gaps in health service provision in the region. They also pinpointed the barriers they faced when attempting to access services, participate in sport, and get involved in other health-related and social activities.

Staff of St George Youth Services and headspace facilitated the forum discussion.

‘Bullying, stress, depression, peer pressure, intergenerational conflict and social isolation were some of the issues identified by forum participants as having a negative impact on their health and wellbeing,’ said ADS Executive Officer Antoinette Chow.

She also said these and other findings from the forum will be disseminated to relevant health service providers to help them to improve their outcomes and services, which will make a positive difference to the lives of young people in the region.

This was the first CALD youth health forum organised by ADS. It builds on ADS’s active partnership with local schools and IECs, and on its previous engagement with students.

The Get Active Project aims to improve outcomes relating to health, wellbeing and social connectivity via participation in sports activities and information sessions targeting both newly arrived young people and young people from CALD backgrounds.

Position reference no: 2017JA015

Advance Diversity Services provides support services to people of culturally and linguistically diverse (CALD) communities in the South East Sydney area (Eastern suburbs, St George and Sutherland).

We currently have a number of positions available for Community Care Workers to provide direct in-home services to our clients aged 65 years and over.

This role will require you to work in our client’s homes providing domestic assistance, personal care, respite, social support including transporting client and meal preparation.  All services are in line with each individuals care plan. Our ideal candidate will have a positive, cheerful personality, have excellent communication skills and be able to support the client to assist them in living as independently as possible.

To be considered for this role you will need to possess the following criteria:


  • Certificate III or above in Community, Aged Care, Disability, Home-Care or equivalent
  • Previous experience working with frail aged people and /or people with disabilities
  • Genuine interest in working with older people and /or people with disabilities
  • Excellent interpersonal skills and ability to work with people from diverse cultural background
  • Current National Police Check (or willingness to obtain)
  • Current Australian Drivers Licence (Provisional Licence accepted) and access to a fully comprehensive insured vehicle
  • Smart Phone and internet access


  • Bilingual and Bicultural
  • Current First Aid Certificate
  • Experience working with people with dementia, people living with a mental illness


Social, Community, Home Care and Disability Services Industry Award (SCHADS), Level 2, pay point dependent on qualifications and experience.

All applicants must obtain a job information package and submit a written application addressing each of the above selection criteria or they will not be considered.

For an information package please email: [email protected]

You must quote the Job Reference number on the subject line of your email.

For more information: Dimi Vourliotis (02) 9597 5455

Please email applications to:  [email protected], quote the Job Reference on the subject line of your email.

Migrant Information Day is an annual event that celebrates the cultural diversity of the St George area and provides important information about government and non-government services to newly arrived migrants in the region.